Privacy Policy

Introductory provisions

This document contains information on the collection and processing of personal data of users who use the products and services of Livechatoo.com. Livechatoo.com respects the right to privacy of its users and makes reasonable efforts to inform them on the way that their personal data is treated.

Due to the implementation of complex security regulations, treatment of personal data of Livechatoo.com users meets the highest safety standards. By agreeing to the terms of use of products or services of Livechatoo.com, users accept the treatment of their personal data under the terms herein.

Data provided

The data obtained through Livechatoo.com, i.e. personal and other user information, is used to complete the registration and at the same time to ensure user access to products and services of Livechatoo.com When registering on our website, https://www.livechatoo.com, we ask that the user provides the following information: company name and business email address. The data provided must be stated truthfully, in the case of any changes, the user is required to update the data.

All cashless transactions are conducted by an external, professional service PayPal, dealing with payments on the Internet. In the case of cashless payments, Livechatoo.com does not dispose of the data of the user’s credit / payment card. In this case, the protection of personal data is the responsibility of PayPal Inc.

Some of the user-related information provided, such as IP address, browser type, operating system type, etc., can be automatically obtained when the user visits our website. When contacting Livechatoo.com, the user may be requested to provide access data that were used upon the registration on our website. Personal data provided in connection with the communication between the user and Livechatoo.com are exclusively used to answer the questions by the user.

The user is aware that in the case of chat communication, Livechatoo.com uses the "Seeing a message in progress" function, so operators can see the unsent message of user that he is currently writing. Livechatoo.com does not collect and store unfinished messages on the servers. This feature is only used to allow operators to respond faster to user questions.

Privacy

Livechatoo.com guarantees that all activities performed when processing personal data of users are in accordance with the provisions of Act No. 18/2018 Coll. on Personal Data Protection.

The main purpose of collecting personal data and other information about users is to modernize and improve the features of individual products and services provided by Livechatoo.com. In view of the above procedure we exceed the expectations of our users, and perform continuous development of our products, the use of which becomes much easier, more comfortable and safer.

Livechatoo.com undertakes not to provide personal data of its users to third parties, unless this obligation to provide information results from generally applicable law or justified request of the public authority.

The information provided by users can be used in case of violation of the terms of use, misuse of funds and the need to take action against all illegal activities of users. Livechatoo.com undertakes not to provide any information or personal data to third parties for marketing or other purposes.

Livechatoo.com can use email address of user for marketing purposes associated with the presentation or update of products and services directly related to Livechatoo.com if the user has given his/her consent. This consent can be revoked by the user at any time.

Using temporary files

Temporary files, known as "Cookies" can be saved when using the products and services provided by Livechatoo.com. This information is sent to the server and stored on the user's computer for the purpose of his/her identification when using our services. Livechatoo.com uses cookies solely for the purpose of personalization of particular users. Cookies may be used provided that they are accepted by the browser and that they are not rejected by the storage medium. Users who delete cookies, or whose browser fails to adopt cookies, will have no access to products and services provided by Livechatoo.com.

Protection of data

Livechatoo.com applies technical security measures at the highest level to protect the provided data against loss, destruction, misuse, unauthorized access or disclosure. Procedures for processing data are in accordance with Act on Personal Data Protection – Act No. 18/2018 Coll.

We use the necessary measures and technology to ensure complete protection of data provided by our users. Data is only available to the user or person authorized to access such data. Livechatoo.com takes all necessary steps to update and modernize the systems of data protection. 100% security cannot be guaranteed for any data transmission over the Internet.

Deletion of data

The user can set the automatic deletion of archive data after a specified time in the account settings. To permanently delete the user account and personal information, contact us by email at at any time.

Changes in this document

Livechatoo.com reserves the right to change the wording of this document without the obligation to inform users of such change. The user may become familiar with the current version of the strategy for the protection of personal data and privacy on https://www.livechatoo.com Continued use of products and services provided shall be deemed the consent to the adoption of the amendments in this document.

Provider of products and services

The provider of products and services under the brand Livechatoo.com is a business entity with the trade name nolimit | DEVELOPERS, based in Prešov, at Kúpeľná No. 3, Slovak Republic. The entity was entered in the register under the identification number 46526951.

General terms and conditions

When using the products and services provided by Livechatoo.com, the user is obliged to observe the rules set out in the terms and conditions, which are available on https://www.livechatoo.com.

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