História zmien

v2.80.2 (2018-10-19) - validate also companies with VAT ID starting SK* against VIES

v2.80.1 (2018-09-28) - fixed two issues with "Assignment operator"
  - in some cases (depending on order of operators) operator with ID equal to number of active chats of another operator was incorrectly excluded from available operators for assignment"
  - least busy assignment did not work correctly when e.g. operator A and B have the same count of active chats (e.g. 0 chats) and operator C has e.g. 1 chat (operators A and B was not randomized)

v2.80.0 (2018-09-18) - allow .ics extension in attachment of imported email as offline message

v2.79.0 (2018-08-27) - disabled required percentual matching company name against name by VIES

v2.78.0 (2018-08-17) - update audioplayer to latest version
- fix missing client email and phone in exported archive in some cases
- extend time field limit in minutes from 3 places to 4 places for away messages and chat auto-close message
- allow .csv extension in attachment of imported email as offline message

v2.77.1 (2018-06-05) - increase max. length of referrer URL

v2.77.0 (2018-06-02) - add option to select whether the client can start an audio/video call with the operator
- add option to download PDF agreement on the processing of personal data in administration in "Settings/Global" tab
- add option to set "URL about data processing" in administration in "Settings/Global" tab (if URL is filled in client must confirm agreement before submitting personal data such as email/phone)
- add option to set "URL about data processing" and also existing "URL address for contact" and "URL address for FAQ" dynamically via JavaScript:
  - livechatoo.embed.init({..., url_privacy : 'https://example.com/privacy', ...})
  - livechatoo.embed.init({..., url_contact : 'https://example.com/contact', ...})
  - livechatoo.embed.init({..., url_faq : 'https://example.com/faq', ...})
  - url_privacy, url_contact and url_faq is also supported in livechatoo.popup.init()

v2.76.0 (2018-05-11) - beta test audio/video calls for some accounts is ended and feature is available for all paid accounts
- improve audio/video calls (switched to new version at videochat.livechatoo.com)
- add separate icon to start audio-only or audio-video

v2.75.0 (2018-05-11) - allow .log extension in attachment of imported email as offline message

v2.74.0 (2018-04-09) - force admin and operator dashboard to https version
- fix HU translation in offline template of embedded and popup client
- enable to export more data at once in administration in "Archive" tab
- add new fields in exported file in administration in "Archive" tab
- allow .heic extension in attachment of imported email as offline message

v2.73.1 (2017-12-21) - fix missing message when requesting phone number before chat

v2.73.0 (2017-12-07) - admin can set multilanguage subject of email from client to operator (offline message when offline mode is disabled)
- add support for {domain} variable (domain name from which client sent the offline message) in email subjects (from client to operator and from operator to client)

v2.72.0 (2017-11-30) - add support for phone number:
  - pre-filled phone number is supported in initializing popup client livechatoo.popup.init({..., c_phone : '0123 456 789', ...}) and embedded client livechatoo.embed.init({..., c_phone : '0123 456 789', ...})
  - phone number in embedded client bofere the chat can be disabled/required (in administration in "Settings" => "Chat" tab)
  - phone number field in embedded client before the offline message can be disabled/optional/required (in administration in "Settings" => "Offline Mode" tab)
  - add new google analytics event "Required Phone" (in administration in "Settings" => "Google Analytics" tab)
  - add new callback event onphonerequired
  - add phone property (if available) to first argument of callbacks onchatrating and onofflinemessage
  - phone number in popup client before the chat and before the offline message is optional
  - admin can view phone number in ticket details
  - operator can view and edit phone number in ticket details
- improve dimensions of popup client window
- improve and simplify offline message form in embedded client
- fix not centered close icon in mobile version of embedded client

v2.71.4 (2017-11-15) - fix scrolling of embedded client with parent page in Safari on iPad (fixed by removing fix from v2.54.2 2015-10-19)

v2.71.3 (2017-11-09) - fix not working back button in browser (do not store navigation of embedded client initiated from parent page in browser history)

v2.71.2 (2017-11-09) - fix not working back button in browser (do not store navigation of embedded client initiated from itself in browser history)

v2.71.1 (2017-11-09) - fix LV translation in offline template of popup client

v2.71.0 (2017-11-08) - added support for DA (Danish), HR (Croatian) and NL (Dutch) languages in embedded and popup client
- enabled to change texts of embedded and popup client for any language by adding language selectbox in administration in "Design" tab
- improve storage of texts of embedded and popup client (accounts config does not now need to be upgraded with adding new language)
- fix not showing real-time change of text color of popup client in administration in "Design" tab

v2.70.10 (2017-09-25) - silenly ignore attachment of subtype RFC822 in email import feature
- other minor improvements

v2.70.9 (2017-07-25) - sender of forwarded chat via email from embedded or popup client is now not email of operator from chat when email import feature is disabled without using operator's email as email for offline messages

v2.70.8 (2017-07-19) - increase length of email address for registration/admin account
- hide trustpay/paypal pay buttons in Invocies tab of admin if currency is not supported

v2.70.7 (2017-06-30) - minor improvements of email import feature
- one word change in Polish language

v2.70.6 (2017-03-22) - fix validation of DKIM signatures for some kinds received emails which caused false negative

v2.70.5 (2017-03-16) - fix closing chat in popup client when chat has already been closed in another window
- show audio/video icon only on https

v2.70.4 (2017-03-14) - minor improvements of email import feature

v2.70.3 (2017-03-12) - improved email import feature:
  - improved searching headers (header is now searched from the start of each new line)
  - fix validation of DKIM signatures for some kinds received emails which caused false negative

v2.70.2 (2017-03-06) - fix hiding tracking box of visitor in Visitors tab of operator (chrome hides it when mouse is over the scrollbar)

v2.70.1 (2017-02-20) - fix not opening video box if embedded client is in mobile mode

v2.70.0 (2017-02-18) - beta test audio/video calls for some accounts

v2.69.1 (2017-02-15) - add AdsBot-Google to search/preview bots list

v2.69.0 (2017-02-07) - DKIM signature algorithm of sent emails upgraded to SHA-2
- improved email import feature:
  - operator sends email via account@mail.livechatoo.com instead of offline@livechatoo.com when replying to offline message so target account is always known when client replies to
    this email
  - replies from clients to account@mail.livechatoo.com are redirected to offline@livechatoo.com
  - received emails without ticket can be imported to target account as a new ticket
  - remove account prefix from ticket ID
  - admin can set multilanguage default subject of email from operator to client
  - operator can override default email subject for each communication separately
  - add validation of DKIM signatures of received emails so this messages can be trusted
  - add protection against multiple import of the same email

v2.66.0 (2016-12-29) - in admin options add maximum time to see inactive visitor in the "Visitors" tab
- remove 30 minutes timelimit of last visited URL to show visitor (timelimit of last activity is most important now)
- fix showing incorrect time when embedded client is used directly without parent page

v2.65.1 (2016-12-07) - date in logs is independent on account timezone
- minor fixes from previous update

v2.65.0 (2016-12-01) - sharing session between domains within the same account can be disabled by adding "session_per_host : true" to initializing of embeded and popup client

v2.64.7 (2016-11-18) - change defaults of timestamp fields to be compatible with no zero date sql mode

v2.64.6 (2016-11-18) - enable indexing of js/web.min.js in robots.txt
- allow .mov extension in attachment of imported email as offline message
- define session key params explicitly
- add account id to account config
- other minor improvements

v2.64.5 (2016-10-24) - use double slash in src of web.min.js instead of protocol detection

v2.64.4 (2016-10-10) - decreased required percentual matching company name against name by VIES

v2.64.3 (2016-10-10) - fix not used offline email from layout config (include layout config on ajax requests)

v2.64.2 (2016-10-10) - update gitignore files

v2.64.1 (2016-09-14) - fix not visible embeded client in default browser on old android version

v2.64.0 (2016-09-12) - added new method livechatoo.embed.reload() which is useful for websites that use navigation via javascript history API

v2.63.4 (2016-08-04) - update facebook oauth to latest version

v2.63.3 (2016-07-27) - fix bad values (7 times bigger) in stat "Overview of operator's statuses" if choosed unit is week
- fixed wrong year for the week at the turn of years in all "Overview *" stats (now compatible with ISO-8601 week-numbering year) if choosed unit is week

v2.63.2 (2016-06-07) - fixed not working audio player plugin in IE < = 8 (wrong path to swf file in value attribute of param tag)

v2.63.1 (2016-06-03) - fixed not working calling operator from popup client when "Assignment operator" set to auto

v2.63.0 (2016-06-03) - added monitoring and detailed statistics of logged accounts and operators

v2.62.0 (2016-05-12) - list of online operators in client embeded/popup can be extended with offline operators or all operators

v2.61.1 (2016-05-09) - improved word-breaking in description of FAQ item

v2.61.0 (2016-04-29) - added CSV export of archive in administration

v2.60.0 (2016-04-19) - department can be selected in selectbox in administration (Archive and Statistics tabs)
- fixed restoring period and unit to default value when used second button View (at bottom) in administration (Statistics tab)

v2.59.0 (2016-04-15) - trial period is counted since account activation (not registration)
- fixed not adding affiliate id and coupon id to account after using discount coupon in administration (Licence tab)
- added account status to coupon system
- added operators status indicator (not logged in, online, offline) in administration (Operators tab)

v2.58.3 (2016-03-29) - fix not inheriting 2nd and other custom parameters defined in client embeded/popup init

v2.58.2 (2016-03-17) - improved db table admin_user

v2.58.1 (2016-03-17) - allowed .otf extension in attachment of imported email as offline message
- fixed some css css warnings in embeded and popup client (block tags inside inline tags, style tag outside head, ampersands, etc.)
- cache fetch functions returns status instead of data
- other minor fixes and improvements

v2.58.0 (2016-02-17) - merged javascript files and removed now useless source compress plugin
- allowed .ttf extension in attachment of imported email as offline message
- extended maximum length of the email address from 40 to 50 chars for client
- verified maximum length of the email address in embeded and popup client before new call, chat message and offline message
- improved email import (removing quoted text)
- changed charset from utf8 to utf8mb4 to support emoji icons
- used native JSON_UNESCAPED_UNICODE because custom replace callback breaks emoji icons
- added notification for selected logs files in case of error
- added multilanguage support for invoices
- improved path in audio player plugin to also load correctly swf file from merged javascript files
- fixed wrong selected item in selectbox of feature include offline operators in admin options

v2.57.3 (2016-01-13) - fixed auto hiding notifications after 20 seconds introduced in chrome 47
- partialy fixed not playing sounds in foregrounded tab introduced in chrome 47 (enable chrome://flags/#disable-gesture-requirement-for-media-playback to fix permanently)
- other minor fixes and improvements

v2.57.2 (2015-12-29) - fixed whitespaces

v2.57.1 (2015-12-28) - CRLF replaced with LF

v2.57.0 (2015-12-26) - new advanced coupon/discount system

v2.56.2 (2015-12-18) - fixed broken ampersands in links created via content editable box

v2.56.1 (2015-12-17) - improved some translations
- viewed golden strip to admin/operator with link to newsletter

v2.56.0 (2015-12-04) - pre-filled fields name and email are now also supported in initializing popup client: livechatoo.popup.init({..., c_name : 'Name', c_email : 'email@example.com', ...});
- added new pre-filled field c_name_byop in initializing of embeded and popup client - visitor name by operator (this name is visible only for operator)
- added bypassing of required name and/or email before chat when using pre-filled fields
- disabled login for admin and operators into account with status set to deleted
- fixed interpreting ampersand and next chars as html entity in clickable links (e.g. http://example.com/?country=1®ion=2 = > http://example.com/?country=1®ion=2)
- identifying Windows Phone has higher priority than Android due to Microsoft Edge on Windows 10 Mobile
- in visitors tab added icon for Microsoft Edge browser

v2.55.2 (2015-11-13) - improved email import
- fixed wrong position of preset items panel in operator dashboard in firefox with zoom higher than 100%
- fixed javascript error in IE7 in operator dashboard
- fixed account's visits counter

v2.55.1 (2015-10-28) - improved email import

v2.55.0 (2015-10-23) - added delivery reports when operator replies to offline message from Messages tab
- added icons to change visitor's name or email in ticket details in popup window
- added new text formatting option [s]strikethrough[/s]
- other minor fixes and improvements related to:
  - renaming visitors from Chat or Visitors tab
  - changing visitor or ticket note from ticket details in popup window

v2.54.2 (2015-10-19) - fixed hidding of embedded client after typing in Safari on iPad

v2.54.1 (2015-10-15) - fixed showing html tags in desktop notifications in some situations

v2.54.0 (2015-10-14) - added desktop notifications (new chat, missed chat, new message, new visitor, visitor in the target)
- added new sound notification (visitor in the target)
- improved linking from app to web and blog
- increased volume of some existing sound notifications

v2.53.1 (2015-10-07) - fixed offline messages without text in operators tab Messages by adding "(no message)" (visitor can reply to email without message but with attachment)
- fixed filtering all operators except of selected one when "Assignment operator" set to manual and "Calling after first message" enabled

v2.53.0 (2015-10-06) - added new feature in Messages tab of operator to forward ticket via email

v2.52.1 (2015-10-05) - fixed not sending google universal analytics events used with google tag manager and "default account" selected in livechatoo settings

v2.52.0 (2015-10-02) - operators now can set up auto-closing of inactive chats with custom messages
- in ticket details in popup window added field "Device" (desktop/mobile)
- added new statistc "Overview of chats by visitor's device" in administration
- improved statistcs:
  - fully customizable period
  - custom units
  - data aggregation into units
  - added CSV export
- improved feature "calling all operators":
  - can be enabled within department or account
  - calling all operators can be delayed for several seconds
  - operators with enabled auto-accept of chats are not called
- in archive added buton "Year" to filter history
- allowed .ai extension in attachment of imported email as offline message
- removed button "Redirect" when no other operator is online while cient is calling (bug since v2.49.2)
- other minor fixes and improvements

v2.51.2 (2015-09-14) - fixed wrong regions for some cities in geoip service

v2.51.1 (2015-08-28) - fixed sending notification about offline message to incorrect email address in some situations
- fixed not sending some google analytics events

v2.51.0 (2015-08-27) - added advanced options for google universal analytics (renaming global object, working with multiple tracking objects)
- popup client is now partialy optimized for mobile devices
- added new possible boolean parameter "mobile" for livechatoo.popup.init() to turn on/off mobile device mode in popup client (if not set livechatoo turns on mobile device mode automatically)
- prepared configuration to improve feature "calling all operators"
- fixed not working feature "Preset items sorting" for some accounts
- removed \r chars from configuration

v2.50.0 (2015-08-04) - new geoip service
- percentual matching company name against name by VIES is now disabled when returned name by VIES is equal to "---" (for VAT IDs from DE, ES and maybe other countries)
- improved highlighting searched words when used diacritical chars
- fixed viewing embeded client in mobile mode when user agent contains Tablet PC 2.0

v2.49.2 (2015-06-23) - added icon "new" to highlight new features in admin/operator options
- fixed duplicated first offline message
- JS parameters "operators" and "departments" from livechatoo.embed.init() are remembered in URL instead of session
- JS parameters "operators", "departments", "bubble", "css_text" and "css_file" are inherited from livechatoo.embed.init() to livechatoo.embed.page() such as parameter "layout"
- JS parameters "operators" and "departments" are now supported in livechatoo.popup.init()

v2.49.1 (2015-06-15) - added new method livechatoo.embed.bubble(true/false) to show/hide bubble
- in Visitors tab of operator can also be visitors with 0 actions
- optimized SQL query for faster results in Messages tab of operator
- URL from which was offline message sent to Livechatoo system is again appended (virtually) to the end of message
- changes in tracking box of visitor in Chat tab of operator:
- fixed bug "16596 days on web"
- added some hover delay to disable unwanted viewing tracking box
- smaller width to disable jumping scrollbar issue if browser window is small
- all urls and actions are considered without time limiting to last day
- disabled new line break if city name is too long

v2.49.0 (2015-06-03) - Archive tab in operator and admin now includes all offline messages (Messages tab of operator)
- added button "Archive" in Messages tab of operator (archived items are hidden from Messages tab but still available in Archive tab)
- added button "Details" in Messages tab of operator (the same function as in Chat tab)
- URL from which was offline message sent to Livechatoo system is now not appended to the end of message (URL is now available in ticket details)
- deleting items in Archive tab of operator can be enabled/disabled in administration
- deleting items in Messages tab of operator can be enabled/disabled in administration
- sharing items in Archive tab of operator can be enabled/disabled in administration (sharing can be enabled within department or account)
- sharing items in Messages tab of operator can be enabled/disabled in administration (sharing can be enabled within department or account)
- searching in Messages tab of operator can look up in texts of messages
- by clicking on embedded client in offline mode, visitor can be redirected to your own contact form to leave message
- added new parameter "bubble" to view/hide bubble in embedded client:
- parameter can by passed via livechatoo.embed.init(bubble : true/false, ...)
- this parameter has higher priority than option in administration
- in ticket details in popup window:
- displayed "Unknown referrer" instead of clickable "none"
- added initiator field (client/operator/API/trigger)
- fixed useless scrollbars in some browsers
- administrator can now view ticket details in popup window such as operator
- logo and links in footer of livechatoo FAQ page can be hidden (not published in options)
- signing emails using DKIM (added several DNS TXT dkim1 records)
- improved Sender Policy Framework (in DNS TXT spf1 record added items using "ip4" mechanism and changed "all" mechnism from neutral to fail)
- improved alert messages when operators is automatically logged out
- improved security of email import
- improved security of sending newsletter
- updated flag of Libya
- fixed chat restoring after operator login if chat does not exist in database for any reason
- fixed not checking domains for all accounts which follows after account which contains "%" in domain

v2.48.1 (2015-05-14) - page parameter defined in livechatoo.embed.init() or livechatoo.embed.page() with values 'start-online' and 'online' can not be negated to 'start-offline' and 'offline' when offline mode is disabled in options
- user can view offline form after click on embedded client when used page parameter with value 'start-online' even though offline mode is disabled in options (in previous versions embedded client disappeared)
- fixed random not showing of embedded client in Safari 8 on Mac OS X Yosemite
- removed safari-specific 'minimal-ui' property from viewport (it has been deprecated by Apple)
- updated JS framework

v2.48.0 (2015-04-24) - embedded client is now optimized for mobile devices
- added new possible boolean parameter "mobile" for livechatoo.embed.init() to turn on/off mobile device mode in embedded client (if not set livechatoo turns on mobile device mode automatically)
- added new possible value "mini" for "page" parameter which can by passed via livechatoo.embed.init(page : 'mini', ...) or livechatoo.embed.page('mini')
- parameter "layout" for popup client can be passed in livechatoo.popup.init() such as in embedded client
- additional email addresses can be set to send carbon copies of expiration/invoicing emails
- links to livechatoo home page in footer of embedded client are disabled for first 2 seconds (prevents unwanted clickthroughs when user makes double click)
- fixed not playing sound in embedded client on first manual message received from operator when visitor starts a chat and operator has no welcome message
- fixed ignoring chat messages from fake chat (via proactive chat: API/trigger or calling operator after first visitor's message) when operator invites visitor during that fake chat
- fixed not used correct language of welcome multichat message (expected by language of embedded client window) when operator joined to existing chat
- fixed wrong width of button for sending chat message in operator when disabled property is active (during sending message)

v2.47.3 (2015-04-02) - fixed triggers actions mismatch when conditions met

v2.47.2 (2015-04-02) - fixed error duplicate entry for unique key ticket when operator tries to accept chat
- fixed operators name/photo mismatch in embedded client during chat when enabled features "calling all operators" and "calling after the first message"
- disabled useless processing of trigger with action "Send a message to the visitor" when visitor already on chat
- disabled useless reloading of embedded client by livechatoo.embed.page() when user is already on chat or current page is the same as requested page

v2.47.1 (2015-03-31) - in administration fixed not saving enable/disable bubble for embedded client since v2.45.0

v2.47.0 (2015-03-31) - fixed not working js callback in triggers when function name contains dot (e.g.: object.method)
- fixed not inherited layout when used method livechatoo.embed.page()
- added golden strip to admin/operator with link to newsletter

v2.46.0 (2015-03-27) - added support for BG (Bulgarian) language in embedded and popup client
- changed filename format for embedded/popup client logo and operator photos
- added cache-control and expire headers for static content of accounts (embedded/popup client logo, operator photos, uploaded files via chat, etc.)
- id attributes with nameAlign* changed to class attributes in popup client (CSS compressor performs lowercasing on ID attributes and breaks it)
- other minor fixes and improvements

v2.45.0 (2015-03-19) - published features "Calling after first message" and "Calling all operators"
- improved administration
- merged several javascript files
- added triggers
- can not order/prolong licence when current count of visits/operators/departments is higher
- fixed wrong visitor's ip after renaming client by operator
- fixed zero visits count for accounts with too many active domains
- fixed font in footer of embedded client on iOS
- improved session security checking
- added cache-control and expire headers for static content of plugins, sounds and bubble iframe
- allowed Etag to get 304 instead of 200 when user forces reload
- fixed wrong category title limit in config from 100 to 70
- new config variables localhost, environment, client_ip and server_ip
- added IP address to logging function (no more needed to pass it manually)
- visitor's host is set to IP when IP is changed
- new sound player based on audio tag incl. flash as a fallback
- fixed jumping scrollbar issue using CSS calc
- added support for ET (Estonian) language in embedded and popup client
- removed initializing session from sample-admin-design pages of embedded client (pages changed to stand alone such as popup client)
- bubble iframe loaded only when on chat and in minimized state
- optimized GIF image in embedded client
- fixed non-clickable links which contain bracket
- fixed fallback using hash in URL cross-domain communication which causes page reload on posting message from parent
- fixed excessive activity requests created on every load of embeded client (each scheduled request is now terminated before setting next one)
- disabled resizing of textarea in embedded client
- added golden strip to demo account with links to sign in and sign up
- updated source compress plugin
- improved restoring chats after logout and login with the same operator
- used GET request to logout admin/operator instead of POST one
- improved email import
- in visitors tab added icon for Vivaldi browser
- added minimal password requirements
- other minor fixes and improvements

v2.44.0 (2015-01-09) - improved sorting of offline messages:
- viewed date is now used by last message from client (before by first one)
- viewed message intro is now used by last message from client (before by first one)
- older tickets are considered newest if client replies and these tickets are moved to the top
- operator can view only unread offline messages

v2.43.1 (2014-11-10) - fixed alphabetical order of languages in selectboxes
- fixed bypass of required name and/or email before chat by clicking OK with no data and then CANCEL
- improved statuses for sending newsletter

v2.43.0 (2014-11-07) - added support for ZH (Chinese) language in embedded and popup client
- custom operator photo defined in proactive chat is also applied to rating page of embedded client
- fixed not sending visitor's initial URL to chat (despite it is enabled in options) when on fake chat (via proactive chat: API/trigger or calling operator after first visitor's message)

v2.42.1 (2014-11-04) - upgraded subcookie plugin to latest version
- fixed wrong visitor's ip after chat invitation by operator
- visitor's host refreshed when ip is changed
- determine MIME type of email attachments automatically
- sending newsletter
- improved some translations

v2.42.0 (2014-10-24) - new features "Calling after first message" and "Calling all operators" (not published so far)
- added support for wildcard character * in URLs of targeted sites
- improved matching OS and browser of visitor in Visitors tab
- extended support for layout, css_text and css_file parameters to popup client and globally to print page of chat
- fixed problem with reading new unseen emails to import
- improved email import (decoding subject and removing quoted text)
- improved tracking of online visitors
- calling operator from embedded client and checking status is now restored after pageview
- no more exposing call id during call checking
- fixed problems with client popup in iframe (3rd party cookies, window.resizeTo)
- added new callback events onchatrating and onofflinemessage
- added support for google analytics events (Chat Start, Chat Rating, Offline Message, Triggers, Required Name, Required Email)
- implemented technical part for triggers in future (without UI part to configure it)

v2.41.2 (2014-09-30) - added missing translations

v2.41.1 (2014-09-10) - sending emails with info before licence expiration and invoice proforma is omitted for accounts with already unpaid invoice(s)

v2.41.0 (2014-09-10) - sending email with info before licence expiration
- sending email with invoice proforma for next period
- sending email with tax document after payment

v2.40.0 (2014-09-05) - operator can mark offline message(s) as unread

v2.39.0 (2014-07-30) - optimized SQL queries for faster results
- improved email import
- added timezones support
- updated countries plugin to newest version

v2.38.1 (2014-07-15) - sender in From header of offline messages can be changed to visitor instead of default Livechatoo

v2.38.0 (2014-07-11) - new js feature to clone operators to departments in embedded client (page online/offline)

v2.37.1 (2014-07-11) - updated headers in sent email (changed From and added new header Reply-to)
- removed Livechatoo.com from subject of several emails

v2.37.0 (2014-07-02) - increased limit for parent url and parent referrer from 150 to 400 chars
- added new callback events onnamerequired and onemailrequired before chat start

v2.36.2 (2014-06-03) - extended support for executing custom javascript code in Embedded client to all subpages

v2.36.1 (2014-04-29) - added notice to fill in VAT ID in billing data for EU member countries
- TAX ID is required when COMPANY ID is filled in for Slovakia country (except for czech lang. version)
- COMPANY ID is required when TAX ID or VAT ID is filled in (only for EU member countries)
- when VAT ID is filled in it must starts with EU member country code and minimum length of VAT ID is 5 chars (only for EU member countries)

v2.36.0 (2014-04-10) - support for executing custom javascript code in Embedded client
- added new callback events onchatopened and onchatstart (already existing events onload and onchange):
livechatoo.embed.init({account : '...', eventname : function(data) { ... }})
- improved backup

v2.35.1 (2014-03-25) - JS parameters "operators" and "departments" also applied to auto assignment of operator in offline mode

v2.35.0 (2014-03-11) - added support for RO (Romanian) language in embedded and popup client
- customizable links opening in embedded client: auto/self/blank (auto... internal as self, external as blank)

v2.34.2 (2014-02-25) - added new class name by page name to body div (better styling possibilities using parameters css_text and css_file)
- fixed content type header for pie.htc

v2.34.1 (2014-02-19) - improved email import
- CSS improvents (content type, charset, removed useless code)
- reset correct client "uniqid" when its empty and "gateway" is valid
- fixed wrong loader image path as background of box with billing data
- increased z-index of embedded client to maximum possible value (maximum value for a 32-bit signed integer)
- improved login for admins
- revalidate maximum length of offline message when URL is appended

v2.34.0 (2014-02-03) - enabled custom CSS styling in embedded client by this way:
livechatoo.embed.init({account : '...', css_text : '...', css_file : '...'})
- Free plan can be manually reactivated from the Licence tab when it has been expired due to exceeded visits

v2.33.0 (2014-01-31) - enabled custom CSS styling in popup client by this way:
a) livechatoo.popup.init({account : '...', mode : 'bubble', btype : 'right2', css_text : '...', css_file : '...'})
b) or directly add "css_text" and/or "css_file" params to iframed URL <iframe src="//app.livechatoo.com/demo/client-popup/en?css_text=...&css_text=..."></iframe>
Method a) encodes values automatically but method b) requires urlencoded values

v2.32.7 (2014-01-30) - improved cross-domain communication client->parent (sending data in JSON format; fallback using hash in URL)

v2.32.6 (2014-01-29) - changed header format (From: "user@example.com" ) to header (From: user@example.com) when "name" and is the same string
- replaced predefined string "undefined" with empty one when prompting user email to forward chat by user in embedded client
- fixed empty name and email (although its required) before chat in embedded client (blocked 3rd party cookies in some IE browsers)

v2.32.5 (2014-01-29) - vertically centered footer logo in FAQ/admin/operator
- added support for LV language in embedded and popup client
- sender of forwarded chat via email from embedded or popup client is now email of operator from chat (previously offline email if set in Options or registration email as fallback)
- allowed xlsx extension in attachment of imported email as offline message
- maybe fixed problem when the same visitor with IE browser is listed more times in Visitors tab of operator (problem to remember previous session)
- deleted several useless images
- other minor improvements in CSS files

v2.32.4 (2014-01-15) - added support to match correctly visitors with WIN 8.1, IE11
- box height with chat set to auto (Archive tab of admin)

v2.32.3 (2014-01-08) - fixed conflict of embedded client with 3rd party tool for expanding/collapsing menu: dtree +-

v2.32.2 (2014-01-08) - updated backuper script (significantly decreased memory consumption)

v2.32.1 (2014-01-02) - licence can not be ordered when current account traffic is higher than license limit
- licence can not be ordered in demo account

v2.32.0 (2013-12-31) - affiliates can have custom commission

v2.31.2 (2013-12-18) - fixed "Strict Standards: Only variables should be passed" for reset(explode())

v2.31.1 (2013-12-17) - do not change data in maindb when saving admin settings with admin_id != 1
- verified uniqueness of the email in admin settings (some accounts can have more admins)
- verified company name and email on server side when saving admin settings
- compressed css/print.css and css/reset.css

v2.31.0 (2013-12-03) - fixed problem with XHR.abort() in latest IE10
- Croatia set up as EU country in countries plugin
- added OS Windows NT 6.2 (Windows 8) to check visitor OS
- company name in billing data have to match at least 60% (instead of origin 70%) of name by database of European Commission
- implemented links with custom text using this format [a href="http://example.com/path"]VISIT EXAMPLE.COM[/a]
- links in embedded client have now target _parent instead of _blank
- verified uniqueness of the email in operator setting
- fixed sound problem in embedded/popup client when new message from operator received
- allowed some other file extensions (pptx, odt, xlsx, rtf) for upload and extensions sorted alphabetically
- allowed p7s and vcf extensions in attachment of imported email as offline message
- added support of QUOTED-PRINTABLE and 7BIT encodings of attachments in email import
- displaying of embedded client is ignored for search/preview bots
- added flags for country codes A1, A2, AP, AQ, GG, IM and JE by ISO 3166
- restored chats after logout and login with the same operator

v2.30.2 (2013-08-15) - fixed displaying password as plain text on login page when password manager is used

v2.30.1 (2013-08-13) - extended limit from 250 chars to 500 for welcome, farewell and away messages of operator

v2.30.0 (2013-08-12) - operators can share notes, files and URLs (enable/disable in admin options)
- FAQ categories and its items in minitab (Chat main tab) and FAQ (FAQ main tab or standalone FAQ page) sorter by title
- FAQ minitab (Chat main tab) refreshes after changes in FAQ main tab
- operators now can set up away messages

v2.29.2 (2013-07-30) - upravene preklady v HU + prelozene "Volám operátora"

v2.29.1 (2013-07-19) - zmena send ikonky v embed klientovi
Upraveny import emailovych odpovedi na offline spravy:
- importne sa aj email bez textu v pripade, ze obsahuje aspon jednu prilohu)
- fix problemu s dlhymi spravami

v2.29.0 (2013-06-27) - pre operatora pridana moznost vybrat si z viacero predvolenych zvukov alebo tiez vybrat si vlastny
- jazykove korektury v sk a cs

v2.28.0 (2013-06-20) - benevolentnejsia validacia pre vstupnu url v liveview (url musi vyhovat uz len regexp ^https?:\/\/)
- meno a priezvisko operatora spojene do jednej polozky (limit dlzky = limit na meno + limit na priezvisko)
- pridana viacjazycnost pre automaticke pozdravy operatora
- podporovane jazyky embed/popup klienta v selectboxoch (admin, operator) zoradene abecedne

v2.27.0 (2013-06-13) - pridana podpora TrustPay pre uhradu vygenerovanych proforma faktur
- zrusena podpora VUB eplatby pre uhradu vygenerovanych proforma faktur

v2.26.0 (2013-06-12) - zmeneny header admin a operatora (logo, logout button)
- z okna "Detaily" (Operator -> Chat -> Detaily) preklik na Spravy a Archiv s filtrom vsetkych zaznamov daneho zakaznika
- fix problemu so zapamatanim hesla vo Firefox
- fix nezobrazenia obsahu Chat zalozky operatora po presmerovani pri prihlaseni cez facebook, ak je na konci URL hash #_=_ ktory tam pridava facebook
- pri prihlaseni toho isteho operatora z inej lokality su otvorene chaty obnovene podla povodnej lokality

v2.25.1 (2013-06-08) - zrusenie zapamataneho prihlasenia je mozne okrem manualneho odhlasenia aj opatovnym prihlasenim z login stranky z odskrtnutou moznostou "neodhlasovat"

v2.25.0 (2013-06-07) - fix problemu kedy v specifickej situacii mohol klient odoslat chat spravu aj napriek tomu, ze operator chat ukoncil
- vylepsenie importu offline sprav:
   - povolene prilohy s priponou .XSN (InfoPath Microsoft)
   - odstranenie dlhych ciar (______... resp -------...) z konca spravy
   - import aj priloh, ktore nemaju nazov
- pridane prihlasovanie cez oauth2 facebooku a googlu
- pridana moznost zapamatat prihlasenie
- fix pozicie callBoxu, ktory bol nespravne pod zalozkou "Poznamky" (prave menu operatora)
- v cestine slovo "Spolu" nahradene slovom "Celkom"

v2.24.5 (2013-05-20) - fix problemu so zapisom nespravnych hodnot do cookie lctpref (pri intenzivnom zapisovani do document.cookie inymi aplikaciami mohli byt udaje pre lctpref zapisane nespravne)

v2.24.4 (2013-05-17) - fix neprehratia zvuku pri prijatej sprave v embedded klientovi (Opera 12+)
- fix nezobrazovania poctu novych sprav v cervenej bublinke v embedded klientovi (Opera 12+, IE10) ak je chat minimalizovany
- pripadna error hlaska na login stranke ostava zobrazena az do zatvorenia uzivatelom (autoclose off)

v2.24.3 (2013-05-16) - fix problemu s automatickym nepriradenim najmenej vytazeneho operatora v offline rezime, ak maju vsetci operatori 0 neprecitanych sprav
- odstranenie logu pre monitoring problemu s tinyeditorom (html formatovanie chat sprav bolo v minulosti zrusene)

v2.24.2 (2013-05-15) - vylepsena funkcia "Import emailovych odpovedi":
-> rozpoznanie sprav v BASE64
-> fix problemu s kodovanim niektorych specifickych typov emailov
-> import obrazkov, ktore su inline v html sprave
- pridany email odosielatela pod meno v prijatej offline sprave na email (napriek tomu, ze jeho email je v hlavicke From)

v2.24.1 (2013-05-10) - podstranka "online" v embed klientovi nemoze byt zobrazena ak je nastavene automaticke priradovanie operatora pre online rezim
- upraveny preklad jednej vety v taliancine v embed klientovi
- cache JS skriptov zmenena z +1 year na +1 month

v2.24.0 (2013-05-03) Nove funkcie embedded aj popup klient
- v nastaveniach moznost zakazat hodnotenie po skonceni chatu
- v nastaveniach moznost nastavit priradovanie operatora pre online a offline rezim samostatne:
-> manualne
-> automaticke (nahodny operator)
-> automaticke (najmenej vytazeny operator)

Format dat pre postMessage zmeneny na JSON
Upgrade source compress pluginu na vyssiu verziu

v2.23.3 (2013-04-12) Overovanie IC DPH platcov dph mimo SK a v ramci EU cez SOAP EK
- zadane IC DPH musi byt platne podla databazy EK
- zadane meno/firma sa musi na 70% zhodovat s menom/firmou podla EK

v2.23.2 (2013-04-11) Fix pri pozyvani; dlhsi email; systemove hlasky
- fix pri pozyvani operatora do multichatu (v specifickej situacii mohlo nastat, ze operator prijal chat, ktory uz mal otvoreny)
- moznost zadat dlhsi email administratora/operatora (max. limit zo 40 na 50 znakov)
- v archive a pri nahlade k tlaci sa uz zobrazuju doteraz skryte systemove hlasky: [klient ukoncil komunikaciu], [operator ukoncil komunikaciu]

v2.23.0 (2013-03-01) Poznamka a meno klienta
- moznost pridat poznamku nie len k chatu ale aj ku klientovi (cez okno Detaily)
- upraveny dizajn okna Detaily (prehladnejsie usporiadanie dat - oddelenie dat o chate a o klientovi)
- operator moze zmenit meno klienta:
-> dvojklikom na zeleny button daneho klienta v zalozke Chat
-> klikom na jeho meno vlavo pod zelenym buttonom (a nad chat boxom) v zalozke Chat
-> klikom na meno visitora v zalozke Visitors

v2.22.1 (2013-01-13) Pridana podpora jazykov FR, ES, PT pre embedded aj popup klienta

v2.22.0 (2013-01-11) Definovanie operatorov, ktori sa maju zobrazit operatori
- ak je potrebne priradit operatorov k roznym strankam, tak v JS kode je mozne na tej-ktorej stranke definovat, ktori operatori sa maju zobrazit
- ako hodnotu pre parameter "operators" je potrebne uviest ID danych operatorov
- ID operatorov su uvedene v livechate v administratorovi - zalozka Operatori
- ak je parameter "operators" vynechany alebo prazdny, tak sa zobrazia vsetci operatori
- parameter sa vztahuje na online aj offline rezim embedded klienta
- priklad: livechatoo.embed.init({account : '...', operators : '2,5'});

v2.21.0 (2013-01-04) - moznost pozadovat od navstevnika Meno a/alebo Email pred zacatim chatu (embedded klient)

v2.20.0 (2012-11-21) - pridane automaticke prijimanie chatov u operatora

v2.19.0 (2012-11-13) Pridana moznost zapnut sledovanie aktualnej URL navstevnika priamo v chate
- ak navstevnik pcoas chatu preklikne stranku, tak operator uvidi v chate URL ako spravu
- dana sprava nespusta zvukove a vizualne upozornenie
- ak navstevnik preklikava viackrat po sebe tu istu URL, tak operatorovi pride len prva sprava

v2.18.0 (2012-11-13) - pridany tracking box navstevnika priamo na zalozke Chat

v2.17.0 (2012-11-04) - v nastaveniach odskrtnutim "pouzit vase FAQ od Livechatoo" sa skryje FAQ link (spolocne pre embedded aj popup klienta)

v2.16.0 (2012-10-23) - pre operatora v zalozke Navstevnici k existujucej moznosti "zacat novy chat", pridane nove moznosti:

"pridat sa k existujucemu chatu"
"prepnut sa na zalozku Chat s existujucim chatom"

v2.15.4 (2012-10-16) - pridana moznost pre operatora samostatne nastavit uvitaciu spravu pre multi chat a pro-active chat

v2.15.3 (2012-09-12) - pridana podpora polsciny pre embedded aj popup klienta

v2.15.2 (2012-09-04) - pridana podpora talianciny pre embedded aj popup klienta

v2.15.1 (2012-08-28) - parameter departments v embedded klientovi sa uz vztahuje aj na offline rezim (selectbox s operatormi)
- v API dokumentacii zrusena veta "Parameter sa vztahuje iba na online rezim (minimalne jeden operator online)."

v2.15.0 (2012-06-08) Cielove stranky
- navstevnikov, ktori dosiahli urcity ciel (napr. Objednavka, Kosik, ...) je mozne u operatora v zalozke "Navstevnici" zvyraznit nastavenim cielovych stranok
- pre sledovanie jedneho ciela: livechatoo.embed.init({account : '...', target : 'http://example.com/order'})
- pre sledovanie viacerych cielov: livechatoo.embed.init({account : '...', target : ['http://example.com/order', 'http://example.com/basket', ...]})

v2.14.0 (2012-04-16) Offline spravy na email operatora
- tato existujuca funkcia "Offline spravy na email operatora" bola zverejnena v nastaveniach
- zaskrtnutim checkboxu "pouzit email operatora" sa deaktivuje "email pre offline spravy"
- offline spravy budu dorucene na email zvoleneho operatora pri odoslani spravy

Notifikacia o offline sprave
- po prijati offline spravy bude na email operatora dorucena notifikacia o prijati offline spravy
- plati iba ak offline spravy nie su dorucovane na zadany email (funkcia "email pre offline spravy") alebo email zvoleneho operatora (funkcia "pouzit email operatora")

v2.13.0 (2012-04-02) Pozyvanie do multichatu aj offline operatorov - v konfiguracnom subore je mozne zapnut to, aby klikntim na "Pozvat" boli v zozname aj operatori, ktori su docasne offline
- funkcie nie je v nastaveniach

v2.12.0 (2012-03-08) V administratorovi doplnena zalozka "Statistiky", ktora obsahuje
- najvytazenejsie podstranky
- zmeskane a odmietnute chaty
- prehlad chatov
- prehlad hodnoteni

v2.11.1 (2012-03-06) URL adresa pri offline sprave
- pri odoslani offline spravy do livechatoo systemu (podpora offline sprav zapnuta), je k dispozicii aj URL adresa, na ktorej sa klient nachadza
- implementovane embedded aj popup klient

v2.11.0 (2012-03-01) Mazanie sprav v archive
- v archive administratora je mozne vymazat chaty
- hodnotenia vymazanych chatov sa nasledne neberu do uvahy

Dynamicka zmena stavu
- u embedded klienta pribudla moznost dynamicky nastavit stav chat okna
- pri incializacii napr. skryty livechatoo.embed.init({account : '...', lang : '...', side : '...', page : 'hidden'}) a nasledne napr. pre onclick nejakeho obrazku livechatoo.embed.page('offline') - otvorenie stavu pre zanechanie offline spravy
- dostupne hodnoty pre parameter page: 'hidden', 'start-online', 'online', 'start-offline', 'offline'
- pri 'hidden' sa chat nezobrazuje, ale operator vidi navstevnika v zalozke Navstevnici a moze ho oslovit
- ak je pouzite 'start-online' alebo 'online' a nie je online ziadny operator, tak 'start-online' sa zneguje na 'start-offline' a 'online' na 'offline'

v2.10.0 (2012-02-17) Konkretny stav chatu pri nacitani stranky
- doteraz bol stav embedded klienta urceny automaticky podla toho, ci je aspon jeden operator online
- teraz je mozne nadefinovat v akom stave sa ma chat zobrazit
- priklad: livechatoo.embed.init({account : 'demo', page : 'hidden'})
- mozne hodnoty pre page: hidden, start-online, online, start-offline, offline
- pri hidden sa chat nezobrazuje, ale operator vidi navstevnika v zalozke "Navstevnici" a moze ho aj oslovit
- ak je pouzite "start-online" alebo "online" a nie je online ziadny operator, tak "start-online" sa zneguje na "start-offline" a "online" na "offline"

v2.9.1 (2012-02-01) Oddelenia v online rezime embedded a popup klienta su zoradene podla datumu vytvorenia vzostupne

v2.9.0 (2012-01-31) Pridana podpora smajlikov (admin, operator, embedded a popup klient)

v2.8.0 (2012-01-21) Nove funkcie embedded klienta
- nastavenie textov pre bublinku aj pre listu chat klienta (samostatne pre online/offline stav)
- text bublinky po novom moze byt az na 3 riadky (max. 70 znakov oproti povodnym 20)
- novinkou je aj moznost vypnut zobrazovanie bublinky

v2.7.3 (2012-01-17) Zmeny v embedded kientovi ohladom linku na FAQ a nova moznost - vlastny offline formular
- link na FAQ od livechatoo sa otvara do noveho okna
- link na vlastne FAQ sa otvara v tom istom okne
- pridana moznost zadat URL adresu na vlastny offline formular namiesto formulara od livechatoo (funkcia nie je priamo v nastaveniach)

v2.7.2 (2012-01-02) URL adresa pri offline sprave
- pri odoslani offline spravy na emailovu adresu, je k dispozicii aj URL adresa, na ktorej sa klient nachadza
- implementovane embedded aj popup klient

v2.7.1 (2011-12-30) Skryty link "Kontakt"
- ak v nastaveniach administratora nie je vyplnena URL adresa pre vlastne kontakty, tak link "Kontakt" sa v chat okne klienta automaticky skryje
- implementovane pre embedded aj popup klienta

v2.7.0 (2011-12-09) Definovanie oddeleni, z ktorych sa maju zobrazit operatori
- ak web obsahuje sekcie s odlisnymi produktmi/sluzbami, tak v JS kode je mozne na tej-ktorej sekcii definovat, ktore oddelenia (defakto operatori) sa maju zobrazit
- ako hodnotu pre parameter "departments" je potrebne uviest ID danych oddeleni
- ID oddeleni su uvedene v livechate v administratorovi - zalozka Oddelenia
- ak je parameter "departments" vynechany alebo prazdny, tak sa zobrazia vsetky oddelenia
- pre vyuzivanie parametra "departments" musi byt v nastaveniach administratora zapnuta podpora oddeleni
- parameter sa vztahuje iba na online rezim embedded klienta (minimalne jeden operator online)
- priklad: livechatoo.embed.init({account : '...', departments : '1,3,8'});

v2.6.1 (2011-12-07) Uprava poloziek FAQ a BAN pri chate operatora
- po kliknuti na niektoru z poloziek sa vzdy nacitaju aktualne data nakolko dane polozky su zdielane s ostatnymi operatormi

v2.6.0 (2011-12-07) Pridana nova funkcia v nastaveniach administratora: Maximalny pocet chatov
- pre vsetkych operatorov spolocne je mozne nastavit maximalny pocet otvorenych chatov na jedneho operatora
- ak je pocet dosiahnuty, tak indikator stavu vpravo hore sa automaticky prepne na "offline"
- ak je pocet znizeny, tak indikator sa automaticky prepne na "online"
- aj napriek tomu si moze operator vynutit online/offline stav podla seba, kliknutim na indikator
- limit je standardne nastaveny na nula (ziadny limit)

v2.5.0 (2011-12-01) Nove funkcie:
Vyhladavane klucove slova na vyhladavaci
- ak navstevnik pride na web cez vyhladavac, tak operator v zalozke "Navstevnici" vidi ake klucove slova vyhladaval

Moznost vidiet spravy od klienta este pred odoslanim
- operator vidi rozpisanu chat spravu klienta este pred tym, nez mu ju odosle
- operator vidi rozpisanu spravu od embedded aj popup klienta

v2.4.0 (2011-11-21) Nove funkcie:
Skrytie bublinky
- moznost skryt bublinku s otazkou v embedded klientovi (online aj offline status)

Offline spravy na email operatora
- offline spravy je mozne nechat posielat na emailove adresy operatorov
- ak je v nastaveniach vyplneny email pre offline spravy, tak bude ignorovany a offlina sprava ide na email zvoleneho operatora
... obidve funkcie neboli pridane do nastaveni admina, ale len do konfiguracneho suboru

v2.3.5 (2011-11-12) Odstranenie formatovania textu
- odstranene formatovanie textu pri pisani chat sprav u operatora, ktore sposobovalo nahodne problemy s odoslanim sprav v Opere, vo verziach vyssich ako 11.50

Odosielanie sprav pomocou ctrl+enter
- u operatora aj popup/embedded klienta (ak je odosielanie enterom vypnute) je mozne odosielat chat spravy pomocou ctrl+enter

Pause pri prezerani zobrazenych stranok navstevnika
- u operatora v zalozke "Navstevnici" pri nastaveni kurzoru na zoznam zobrazenych stranok sa docasne pozastavi automaticke obnovovanie zoznamu navstevnikov

Zobrazenie neaktivnych navstevnikov
- u operatora v zalozke "Navstevnici" je mozne povolit zobrazenie aj neaktivnych navstevnikov (nehybu mysou) a vsak nie viac ako 2 minuty

v2.3.4 (2011-11-08) Zrychlena odozva zalozky "Operatori" u administratora

v2.3.3 (2011-10-13) Upraveny nazov titulnej listy v prehliadaci u operatora
- ak ma operator nove spravy, tak v titulnej liste prehliadaca blika: [!] a [Nove spravy: N] - ak operatora vola navstevnik, tak v titulnej liste prehliadaca blika: [!] a [Nove chaty: N]

v2.3.2 (2011-10-11) Zmena zobrazovania navstivenych stranok u operatora v zalozke "Navstevnici"
- nezobrazuje sa datum a cas, ale pocet sekund/minut/hodin/dni, pred kolkymi bola stranka zobrazena
- zoradenie stranok je po novom zostupne od najnovsej po najstarsiu
- zobrazuje sa iba poslednych 50 navstivenych stranok

v2.3.1 (2011-10-07) Opravene viacnasobne odoslanie tej istej spravy, pridrzanim enteru, v embedded klientovi

v2.3.0 (2011-10-07) Overenie, ci je chatujuci na vasich strankach prihlaseny
- s touto funkciou viete, ci navstevnik s ktorym si pisete je na vasej stranke prihlaseny
- vidite vsetky potrebne udaje daneho zakaznika
- pri inicializacii embedded klienta mozete nastavit vlastnost "custom": livechatoo.embed.init({..., custom : 'PHPSESSID=...'});
- v nastaveniach administratora je potrebne vyplnit API URL, na ktoru sa odosle vami definovana hodnota pre "custom"
- ak je vyplnena API URL, tak operatorom sa pri chate zobrazi tlacidlo "Overenie"
- ako hodnotu pre "custom" je mozne pouzit napr. ID relacie na vasej stranke
- vase API uz len overi kto je s danym ID prihlaseny
- vysledok vasho API uvidi operator
- vzorovy priklad pre skript (API URL) v PHP: http://www.livechatoo.com/other/api_url.php
- screen kde operator vidi nazorny priklad vami definovanej odpovede z API: http://www.livechatoo.com/other/api_result.png

v2.2.0 (2011-10-06) Predvyplnenie mena a emailu
- pri inicializacii embedded klienta je mozne nastavit vlastnosti c_name a c_email
- livechatoo.embed.init({account : '...', lang : 'sk/en/cs/hu', side : 'right/left', c_name : 'Meno Zakaznika', c_email : 'email@zakaznika.com'});

v2.1.0 (2011-10-04) Nova funkcia:
Skryt embedded klienta
- v adminovi v zalozke "Nastavenia" pribudla polozka "Skryt Vlozeneho klienta"
- ak je nastavene na "ano", tak napriek vlozenemu JS kodu do stranky, sa embedded klient nezobrazi
- vhodne pri testovani/nasadzovani live chatu a pod.
- nie je potrebne zakomentovavat alebo odstranovat JS kod z vasej stranky - embedded klienta mozete pohodlne vypnut v nastaveniach admina

v2.0.0 (2011-10-03) Podpora embedded klienta pre prehliadace s blokovanymi 3rd-party cookies
- embedded klient funguje aj v pripade, ze su blokovane 3rd-party cookies (predovsetkym vacsina IE bez ohladu na verziu)
- doteraz alternativne nabiehal popup klient v podobe modrej bubliny vpravo dole

Vylepseny skryty offline rezim
- skryty offline rezim = skryt embedded klienta ak nie je online ziadny z operatorov
- ak bol vypnuty offline rezim, tak embedded klient niekedy na moment preblikol - upravene, uz nepreblikne

Login stranka povinne s SSL
- login stranka app.livechatoo.com/your_account/login je odteraz standardne s "https"
- bez "s" ju nie je mozne zobrazit (automaticke presmerovanie na "https")
- v pripade, ze chcete pouzivat aj stranku operatora ci admina s SSL, staci v url adrese zmenit "http" na "https"

Zmena vo vygenerovanom JS kode
- v adminovi v zalozke Dizajn si mozete prevziat novy JS kod
- novy kod identifikuje, ci vasa stranka pouziva SSL, ak ano, tak aj embedded alebo popup klient bude bezat pod SSL - vyhodou je, ze na podstrankach pouzivajucich SSL budu prehliadace zobrazovat zltku kladku - stranka je zabezpecena
- ucet sa uz nedefinuje ako parameter v url /web.min.js?account=... ale v init metode embedded/popup klienta: livechatoo.embed/popup.init({account: '...', ...}) alebo livechatoo.embed/popup.options = {account: '...', ...};

v1.13.2 (2011-09-28) Instalacia SSL certifikatu

v1.13.1 (2011-09-19) Pridane zoradovanie chatov podla zvoleneho stlpca (Datum/Klient/Ticket/Hodnotenie/Slovne hodnotenie) v Archive operatora aj administratora

v1.13.0 (2011-09-08) V zalozke "Navstevnici" u operatora pridana funkcia "skryt navstevy z mojej IP"
- v pripade ze operator tuto funkciu aktivuje, tak pri jeho navsteve webstranky (napr. z dovodu vyhladavania
udajov, linkov pre zakaznika) nebude zobrazeny medzi navstevnikmi, a teda ani nezaznie zvuk prichodu noveho navstevnika

v1.12.0 (2011-08-31) V nastaveniach admina je mozne vypnut/zapnut offline rezim pre embedded klienta
- ak nie je online ani jeden operator, tak embedded klient na stranke nenabehne (ostava skryty)
- napriek tomu mozete navstevnikov monitorovat a oslovovat ich

v1.11.0 (2011-08-30) Pridany typing indikator pre klientov (embedded aj popup)

v1.10.0 (2011-08-28) Pridana moznost zmenit poziciu embedded klienta cez JS
- poziciu (vpravo/vlavo) je mozne zvolit v adminovi v nastaveniach a ziskat novy JS kod
- livechatoo.embed.init({side : 'right/left'})
- predvolena pozicia je "right"

Pridana moznost zmenit jazyk pre embedded/popup klienta cez JS
- v pripade viac jazycnych stranok je teraz mozne jazyk menit podla potreby
- livechatoo.embed.init({lang : '..'}), livechatoo.popup.init({lang : '..'})
- hodnoty je mozne zadavat podla ISO 2 Letter Language Codes
- ak nie je nastaveny jazyk cez JS, pouzije sa hodnota nastavena v adminovi

Nastavenia embedded klienta je mozne menit
- a) priamo cez argument typu objekt v metode init() livechatoo.embed.init({lang : 'en', side : 'right'}); - b) alebo cez options pred zavolanim init()
livechatoo.embed.options = {lang : 'en', side : 'right'}; livechatoo.embed.init();
- moznosti a/b platia aj pre popup klienta (okrem parametra "side")
Upraveny drag & drop pre embedded klienta

- pocas rychlejsieho presuvania dochadzalo k strate mouse event nad iframe a presuvanie mohlo byt prerusene
Vylepsena kompatibilita embedded klienta pre Internet Explorer v quirks mode

v1.9.1 (2011-08-24) V archive operatora je ticket klikatelny
- po kliknuti sa otvori popup okno s detailami chatu (podobne ako button "Detaily" pocas chatu)

v1.9.0 (2011-08-23) Zakaznici mozu odosielat subory
- priamo pocas chatu mozu zakaznici odosielat operatorom subory (embedded aj popup klient)
- kliknutim na modru ikonku diskety je mozne vybrat pozadovany subor (podobne ako operator

v1.8.0 (2011-08-22) Pridane zvuky pri prichode/odchode navstevnika zo stranky
- tieto zvuky su aktivne iba na karte "Navstevnici"
- standardne ich ma kazdy operator zapnute
- tieto zvuky je mozne vypnut v nastaveniach

v1.7.0 (2011-08-18) Zmena sposobu identifikacie online navstevnikov
- povodny stav: za online navstevnika bol povazovany ten, kto mal otvorenu stranku/tab
- novy stav: online navstevnik je iba ten, kto vykazuje aktivitu (pohyb mysou v tabe/stranke)
- ak pouzivatel nepohne mysou viac ako 30 sekund, nebude v zozname navstevnikov
- pri najblizsom pohnuti mysou sa opat dostane do zoznamu
- cielom zmeny je odfiltrovat zo zoznamu navstevnikov, ktori nie su aktivni, a tym zvysit pravdepodobnost, ze navstevnik odpovie na chat iniciovany operatorom

v1.6.0 (2011-08-17) Blokovanie zakaznika/IP
- pridana funkcia blokovania zakaznika alebo IP adresy (pocas chatu kliknutim na "Detaily" je mozne vytvorit BAN)
- pouzivatel nasledne nemoze zavolat operatora a ani odoslat pripadnu offline spravu
- BAN nie je mozne nastavit permanentne a rusi sa automaticky vzdy v noci, po uplynuti operatorom zadaneho poctu dni
- BAN je mozne zrusit aj manualne cez zalozku "BAN" v casti kde su poznamky, subory, ...
- zalozka "BAN" je zdielana s ostatnymi operatormi

Prehlad online navstevnikov
- v hlavnom menu operatora je pridana zalozka "Navstevnici", kde su k dispozicii udaje o live navstevnikoch: IP, host, krajina, region, mesto, OS, prehliadac, referrer stranka, zoznam zobrazenych stranok s casom navstivenia - operator moze zacinat chat s navstevnikmi

Zmena vyzvanacieho tonu
- ak klient vola operatora, tak melodia zvonenia sa prehrava operatorovi nepretrzite pocas celej doby cakania na odpoved

Pozyvanie operatorov do multichatu
- selectbox s online operatormi bol zruseny, nahradil ho samostatny box kde su k dispozicii aj ikonky operatorov
- box je mozne zobrazit kliknutim na "Pozvat operatora" pocas chatu

v1.5.0 (2011-08-05) - pridany typing indikator pre operatorov

v1.4.0 (2011-07-31) Zmeneny archiv u operatora aj admina
- tickety/zaznamy sa zobrazuju priamo v tabulke
- je mozne vyhladavat podla mena klienta, ticketu alebo textu v chate (nie len v danom/zvolenom chate ako povodne)
- zvolenim obdobia ci uz cez buttony alebo selectboxy je mozne zobrazit rating operatora za dane obdobie (nie len celkove - to je standardne zobrazene po kliknuti na Archiv)

v1.3.0 (2011-07-28) - v archive administratora pridany: selectbox pre vyber operatora, hviezdickovy aj textovy rating komunikacie/ticketu (v spodnej casti)
- zmena presuvania poznamok/URL adries/suborov/FAQ z draq & drop na klik
- v archive operatora pridany hviezdickovy aj textovy rating komunikacie/ticketu (v spodnej casti)

v1.2.1 (2011-07-27) - poradie online operatorov z pohladu zakaznika je vzdy nahodne - ak by zakaznici mali tendenciu vyberat prveho operatora v poradi

v1.2.0 (2011-07-27) - k hviezickovemu hodnoteniu bolo pridane aj textove hodnotenie komunikacie zo strany zakaznika (popup aj embedded klient)
- v adminovi zmeneny rating oddeleni a operatorov na percentualne vyjadrenie
- v adminovi pridana sekcia "Archiv" podobne ako maju operatori, admin ale vidi komunikacie vsetkych operatorov
- zmena mena zakaznika v embedded klientovi (ak nema vyplnene meno zobrazuje sa v chate "( vase meno ? )" - po kliknuti moze zmenit meno; aj po zmene moze kedykolvek kliknut na svoje meno a opatovne ho zmenit; zmena sa dynamicky prejavi na strane operatora po prijati najblizsej spravy od daneho klienta
- v embedded klientovi pocas chatu, je okrem povodnych 2 buttonov (minimalizovat a maximalizovat/obnovit), pridany button "close" (funkcnost rovnaka ako cervena ikonka pre ukoncenie chatu)
- pre lepsiu prehladnost v embedded klientovi je formatovanie sprav pocas chatu upravene nasledovne: meno operatora/zakaznika je vlavo (bez zmeny), cas je oproti vpravo (zmena) a text spravy zacina vzdy na novom riadku (zmena)
- vyska boxu embedded klienta pocas chatu bola zvacsena z 350px na 400px
- selectbox u operatora pre pozyvanie kolegov ma prvu polozku vzdy prazdnu, aby prihlasovanie/odhlasovanie dalsich kolegov nebolo rusive

v1.1.0 (2011-07-25) Pridana moznost, v chate operatora, odoslat komunikaciu na email
- ikonka modrej obalky so zelenou sipkou
- pozadovany je email adresata aj odosielatela (aby neskor adresat mohol pouzit priamo reply; potrebne vyziadat v chate od zakaznika alebo pozriet "Detaily" ci nie je vyplneny)

v1.0.2 (2011-07-24) Zmenene JavaScript kody generovane v adminovi
- zrusene skripty pre popup klienta web-bubble.min.js, pre embedded klienta ltc.min.js a web-embed.min;
- nahradene jednym web.min.js obsahujicim jeden objekt livechatoo{}, s ktorym je mozne ovladat popup
(livechatoo.popup) aj embedded klienta (livechatoo.embed); - web.min.js nepouziva document.write ani mriezky, pre cross-domain komunikaciu, v url adrese stranky, v ktorej je vlozeny
- na stranke staci 1x zavolat externy script <script type="text/javascript" src="http://app.livechatoo.com/js/web.min.js"></script>, ktory sam o sebe nespusta ani embedded ani popup klienta
- nasledne je potrebne zavolat pozadovanu metodu; - metody, ktore su momentalne k dispozicii:

Embedded:
alert(livechatoo.embed.status()) // zistenie stavu (zobrazeny/skryty) embedded klienta (true/false)
livechatoo.embed.init() // inicializacia/zobrazenie embedded klienta
livechatoo.embed.stop() // skrytie embedded klienta
livechatoo.embed.flip() // prepinanie embedded klienta tzv. show/hide

PopUp:
alert(livechatoo.popup.status()) // zistenie stavu popup klienta (ak je popup otvorene vrati true, inak false)
livechatoo.popup.init({mode : 'custom'}) // priamo spusti popup klienta - vhodne pridat do vlastnych obrazkov k udalosti onclick, alebo textovych linkov atd.
livechatoo.popup.init({mode : 'bubble', btype : 'right1'}) // zobrazi iba bublinu "live help", po kliku na nu sa spusti popup klient
livechatoo.popup.init({mode : 'bubble', btype : 'right2'}) // -- || --
livechatoo.popup.init({mode : 'bubble', btype : 'right3'}) // -- || --
livechatoo.popup.init({mode : 'bubble', btype : 'left1'}) // -- || --
livechatoo.popup.init({mode : 'bubble', btype : 'left2'}) // -- || --
livechatoo.popup.init({mode : 'bubble', btype : 'left3'}) // -- || --
livechatoo.popup.stop() // skryje bublinu a zatvori popup
livechatoo.popup.close() // iba zatvori popup
Demo s uvedenymi metodami: http://www.livechatoo.com/other/web.min.js.html

v1.0.1 (2011-07-22) - v chate operatora su spravy operatorov vyraznejsie odlisene (farbou textu aj pozadim) od sprav klienta
- v nastaveniach admina pribudla polozka "Systemove spravy pre klienta" - zapnutie/vypnutie odosielanie
systemovych sprav pre klienta v pripade ukoncenia chatu operatorom/operatormi
- v Pridana moznost pre operatorov dynamicky podla potreby zmenit svoj status na online/offline bez potreby odhlasenia
- v Pridana fotka operatora v hlavicke stranky